Account

Why do I need to link accounts?

Why is the game stuck at 50%?

How can I synchronize my account?

How to check synchronization info?

What if I change my device? Can I access my account?

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Purchase

How can I find my purchase reciept number?

How can I purchase the items?

Why was my payment declined?

Cancellation and refund

I didn’t receive items/ Battle pass

See all 6 articles

Bugs/reports

How can I report cheating/abusive players?

How to report about a bug?

Game related questions

I can’t enter Competition mode. Help!

Where can I find character’s drop rate?

How do I level up my characters?

Why can’t I merge characters?

I didn’t get Ad rewards after I watched a video. How come?

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App related questions

Why can’t I launch the app?

How to check my OS?

Why the game keeps on disconnecting?

How to install / update the app?

How to use Customer Support?